Privacy Policy

Overview

Remica is designed to help people and families manage reminders, documents, tasks, goals, and suggestions. We collect only the information needed to provide the service, protect accounts, improve reliability, and support users.

Information We Collect

Depending on how you use Remica, we may collect:

• account name
• email address
• profile photo
• reminder titles
• reminder notes
• reminder dates and times
• task information
• goal information
• calendar synchronization data
• Family Hub information
• uploaded documents
• uploaded document metadata
• document text extracted through OCR
• AI prompts
• voice transcripts submitted for AI processing
• subscription information
• purchase status
• device information
• operating system version
• application diagnostics
• crash reports
• push notification token
• notification preferences
• support requests

We collect only the information necessary to provide the services you choose to use.

How We Use Information

We use collected information to:

• create and synchronize reminders
• manage tasks and goals
• provide Family Hub functionality
• analyze documents
• extract reminder information from uploaded files
• generate AI responses
• generate reminders using AI
• provide smart suggestions
• process voice-created reminders
• synchronize subscriptions
• deliver notifications
• improve reliability
• diagnose technical problems
• respond to support requests
• detect abuse and fraud
• comply with legal obligations

AI processing occurs only after you explicitly consent.

Product Updates and Support Requests

If you contact Remica support or request product updates, we store your email address, optional name, request details, and basic request metadata so we can respond and provide requested information. We do not use support contact information for unrelated purposes.

AI Features and Third-Party AI Processing

Remica offers optional AI-powered features including:

• AI Assistant
• Reminder generation
• Smart suggestions
• Document analysis
• Document text extraction (OCR)
• Document summaries
• Voice-powered reminder creation

Before any information is sent to an AI provider, Remica displays an in-app consent prompt explaining what information may be shared and requests your explicit permission.

If you do not provide consent:

• no information is sent to an AI provider
• AI features remain disabled
• you may enable AI later in Settings

When you choose to use AI features, Remica may securely transmit only the minimum information necessary to complete your request.

Depending on the feature being used, this may include:

• questions entered into AI Assistant
• reminder titles
• reminder notes
• reminder dates
• reminder context
• calendar information needed for suggestions
• Family Hub reminder context
• uploaded documents
• uploaded images
• document text extracted from uploaded files
• voice transcripts submitted by the user

Current AI providers:

OpenAI

Used for:

• AI Assistant responses
• reminder generation
• reminder editing
• summaries
• smart suggestions
• voice transcription

Microsoft Azure AI Document Intelligence

Used for:

• OCR
• document text extraction
• document analysis

Information is transmitted using encrypted HTTPS connections.

The information is processed solely to complete the AI feature requested by the user.

Remica does not sell personal information.

Remica does not use AI providers for advertising or marketing.

Users may revoke AI processing consent at any time from Settings -> Privacy -> AI Features.

After consent is revoked, no additional AI requests are transmitted until consent is granted again.

Third-Party Service Providers

Remica uses trusted third-party service providers to deliver specific features.

These providers receive only the information necessary to perform the requested service.

Current providers include:

Microsoft Azure

Purpose:

• cloud hosting
• secure storage
• databases
• authentication
• Microsoft Azure AI Document Intelligence

OpenAI

Purpose:

• AI Assistant responses
• reminder generation
• reminder editing
• summaries
• smart suggestions
• voice transcription

Apple

Purpose:

• App Store purchases
• Apple Push Notification Service

Google

Purpose:

• calendar synchronization
• authentication, if enabled

Resend

Purpose:

• transactional email

Weather providers

Purpose:

• weather suggestions

Transit providers

Purpose:

• transit advisories

Providers process data only for the requested functionality.

Family Sharing

Family events, family tasks, goals, and shared documents may be visible to authorized family members based on your sharing settings and role permissions. Private reminders are not intentionally shown in Family Hub unless explicitly shared.

Document Processing

Uploaded documents are processed only after the user chooses to upload them.

Documents may be analyzed to identify reminders, dates, events, tasks, or other user-requested information.

Users should review AI-generated results before relying on them.

OCR and AI processing may occasionally produce inaccurate results.

AI Consent

Before Remica sends any information to an AI provider, users are presented with an in-app consent prompt.

The consent prompt explains:

• what information may be transmitted
• which AI providers receive the information
• why the information is transmitted

No AI request is sent unless the user accepts.

Users may withdraw consent at any time from Settings -> Privacy -> AI Features.

Document Retention

By default, documents uploaded for Remica AI document processing are used to extract reminder, task, event, or family item information and the original uploaded file is deleted after processing. Remica stores only the extracted metadata, AI summary, and saved reminder or family item details unless you choose to keep the original document.

If you choose to keep a copy of the original document, Remica stores it as a permanent attachment until you delete it, close your account, or the service states otherwise. Profile photos and account profile assets are stored separately as profile assets.

Remica is not a backup or archival storage service. Users should keep their own copies of important documents and should not rely on uploaded document storage as a backup or archive.

Data Security

All communication with Remica services uses encrypted HTTPS connections.

Personal information is protected using industry-standard technical and organizational safeguards including:

• encrypted transport
• access controls
• secure cloud infrastructure
• authentication
• monitoring
• logging

Although we work to protect information, no method of transmission or storage can be guaranteed to be completely secure.

Your Choices

Users may:

• update account information
• change notification settings
• manage Family Hub permissions
• revoke AI processing consent
• delete uploaded documents
• delete reminders
• request account deletion
• contact support

Retention and Deletion

Remica keeps account, reminder, family, subscription, support, and diagnostic data only as long as needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and maintain security. You can request account deletion in the app or by contacting support.

Contact

Questions about privacy can be sent to support@remicaai.com.